Hi Crystal, you may want to install CCTV in your home. Once the maid loan is cleared, don bother to check anything with the agency. Your maid problem is then your problem to solve. Standard reply for them is to ask you to get a new one and pay another round of loan. Good luck to you and hope u won't see a stranger in your house with the maid.
Sometimes installing a CCTV at home also no use. I know my sil's ex-maid whose new employer installed a CCTV at home.. but still, she managed to get herself pregnant.. and she actually brought the man bk to her employer's hm to make out.. so u see? haiz..