my personal experience with the shop has been pretty alright. Nothing fantastic, no special service but my clothes/ comforter/etc are well cleaned and I get to collect on the exact date that was given to me. I agree that in their business, space/ time is money. I think as customers, we should be more 'zi dong' and considerate. To collect the clothes are 4 wks is utter rubbish.. if all their customers do that, the whole shop will be flooded with clothes. Pls be reasonable customers. Guess we do unto others what we want to be done to us.
