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Author Topic: Bad Customer Service in Tangs (Vivo City)  (Read 3159 times)
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PowerPuffGirl

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« on: October 28, 2006, 08:05:09 AM »

I was shopping for a decent towel at the household dept last fri and when I looked at the price tag, it was obviously out of my budget. Out of curiousity I asked the sales lady if they carry the mid range ones and she replied:"We only sell up market towels here". The best part is she wasnt even looking at me when she replied. There was tis impulse in me to grab the most exp towel and asked her to bring to the cashier. But I held back the action cos I dun want to spent unnecessary money just to nurse my pride.

Anyway, I want to broadcast tis here as tis is not the first time I encountered bad customer service from the sales people. So far, only Metro offers for the best customer service among the major dept stores. The cashier will thank you and greet goodbye irregardless of how small is your purchase. Singapore has a long way to go in tis area.
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dude

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« Reply #1 on: November 08, 2006, 06:21:41 PM »

People in the service line in S'pore mostly like that one.
Tink just have to get used to it for the next yrs. Things
may improve & get better.
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Honda

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« Reply #2 on: November 08, 2006, 06:54:24 PM »

I'm sure they don treat "Ang Mo" the way they treated you.  mad mad
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lwteyu

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« Reply #3 on: November 08, 2006, 09:14:20 PM »

I was shopping for a decent towel at the household dept last fri and when I looked at the price tag, it was obviously out of my budget. Out of curiousity I asked the sales lady if they carry the mid range ones and she replied:"We only sell up market towels here". The best part is she wasnt even looking at me when she replied. There was tis impulse in me to grab the most exp towel and asked her to bring to the cashier. But I held back the action cos I dun want to spent unnecessary money just to nurse my pride.

Anyway, I want to broadcast tis here as tis is not the first time I encountered bad customer service from the sales people. So far, only Metro offers for the best customer service among the major dept stores. The cashier will thank you and greet goodbye irregardless of how small is your purchase. Singapore has a long way to go in tis area.

wah.... so bad ahhh..... phew went Tangs on last sunday shopping too. Bought a M&M chocolate dispenser for my daughter......the service from the 2 lady(i think from Phillipine) is GOOD. Ask them to show me this and that and they take seat to go up and etc and show me some sample etc........before my daughter decided which one she wants........ very well treated leh..... maybe you meet one with bad service attitude that day?
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