oh. then did u contact their sales to help you configure? if they config can we dont have the password cannot config.
so if u total up in 3 years how much have you paid?
Don't sign up their service. They cheated me saying after 3yrs, I can stop subscribing to their monitoring service, can configure it to alert my mobile phone. 3 yrs pass, contract over, I try to fiddle with the system, discover all they use customised firmware to lock out personalisation. Now the system without their monitoring service can only make noise and do nothing.