TILES POOPING OUT- BAD CUSTOMER SERVICE FROM HDB OFFICERS!

[tom]

A simple man with simple thinking......

The whole episode sounds like driving in a round about ( round abouts are at traffic road junctions in the 1960' s, now replaced by traffic lights ).

First : We bought a property direct from HDB.

Second : HDB appoints whoever to construct the flat......That we don't care, we should not be interested.

Third : Contractors are a complicated lot. There are piling contractors, concretors, bricklayers, mason, electrical, mechanical, breaking down to floor tilers, pipefitters, glaziers and many many more.........

Problem : If our flat collapse.....do we stand  a chance to look for the piling contractor ? Most of us will be dead....... ( touch wood ).

So ? WE SHOULD ONLY DEAL WITH HDB ( the main contractor ). It should be the duty of the main contractor ( HDB ) to liase with whoever is the supplier / sub-contractor to get our problems retified.

In fact, we have no right to instruct the contractor to redo our tiles. Who are we ? HDB should be the one who should be doing it. It's so simple right ? If the contractor refuse or delay HDB , in future HDB should bar the contractor from tenders.

[Sharaly]

Agreed with Tom. 

[san]

Hai... til today, still no news from HDB about our claims.....
very difficult to find Ms Fxxg, even can get her, she will always say call us back the same day but she did not!!!
anyway, i hv sent an official "feedback" to HDB website. Hope for the best........
Else, will hv to go see Ms Penny or write to the press......

[foxshadow]

Hi san, suggest you might wanna tell your issue to Ms Penny and cc whoever MP in the Punggol Pasir Ris, then also cc HDB in the same email.. believe they will step up your issue....^_~

Glad we have just move out of punggol(Finally) before this tile popping thing happen in my house.. we have kids as young as 7 months old and I can;t imagine the inconvenience that we will have if the tiles ever popped...