Worst EMSU service in Punggol

[JTT]

Punggol has the worst EMSU Service,  call last night regarding of the lighting issue at the Corridor of Blk 175B Punggol Field level 4.   Light was still off next day morning.  Call EMSU again, was informed they will forward the feedback to Town Council.  For urgent services after office hours (e.g. lift breakdown and other essential services provided by our Town Council), when call, they job is simply take note and forward to town council.  Why wasting tax payer money to engage message recorder (EMSU) ?  and further EMSU customer service are rude and provide bad service.   This is not how it work for urgent services after office hours (e.g. lift breakdown and other essential services provided by our Town Council).      With no light for the whole night at the corridor, and we are paying monthly Service and conservancy charges and much of our service and conservancy fee will go to cleaning maintenance, including the cleaning of common areas and yet EMSU provide us such lousy service.