Hi ,
just to share,
i was eating ban mian at kopitiam next to prime supermarket in punggol. Blk 108.
Halfway thru eating, i felt some thing hard. Thinking that it might be just the ikan bilis. I tried to chew. I felt something sharp then i tried to take it out. Guess what, it is a piece of wood. those furniture which is old and surface start to peel off that kind of wood. I was really angry. What if i cut my tongue?
I took the whole tray over and told the auntie:"Auntie, Do you know i found a pc of wood plank in your mee? "
THe answer was:"NOT MY PROBLEM HOR, IT IS FROM THE IKAN BILIS. IT IS PACK INSIDE ONE."
She never even bother to apologize.

I told her:"So it is my fault and i am just plain unlucky that there is a pc of wooden plank in my mee la."
She said:"it is all pack inside, not my problem. got once i even found a metal nail inside."
I was extremely shocked to hear that. IS she trying to tell me that i am lucky to have just found a pc of small wood.

I even told her:"So you mean i should complain to your supplier for you la. You didnt even bother to apologize on behalf of the company. WHAT IF I CUT MY TONGUE?"
She raised her voice and said: "IT IS NOT MY FAULT, i really dunno. I never say i dun wan to say sorry. the most of refund you lor"

I am totally pissed with her. got back my refund and left with an empty stomach. Through out the coversation, she raised her voice at me and never even apologize. Not even once.
Qiu lian ban mian is bann from my food list as i really dunno what i find the next time. Can you imagine if it is a small kid who is eating and they might not be able to take it out on time? What will happen?